Annual Maintenance Contracts
At Sdyn, the maintenance system for our machines is of the highest quality, available on mutually agreed terms and cost, keeping the customer’s requirements always at the forefront. Annual Maintenance Contracts can be comprehensive (inclusive of spares) or non-comprehensive (non-inclusive of spares), depending on the customer’s needs.
Such contracts include the following Services:
- System health check: Our regular visits to check the functioning and health condition of the system at the customers’ premises which gives them immense confidence.
- Flexible service: Our ‘service hotline’ is available 24x7 for immediate action on the maintenance contracts.
- Preventive maintenance (PM): All defective and worn-out parts are replaced before anticipated failure and the system is brought back to unhindered operation.
- Additional services: We build the Annual Maintenance Contracts according to our customer’s demands and additional services such as Training, Calibration and Software Upgrades can be made part of the Annual Maintenance Contracts on mutually agreed terms and cost.
We maintain a team of highly capable engineers that can identify the root cause of every issue faced at the customer’s site. A comprehensive record of every PM and breakdown is also maintained. This allows us to suggest our customers which Annual Maintenance Contracts plan shall be the most suitable as well as economical for them, given the case history of their machine.
We suggest every customer to opt for 4 PM visits annually. This visit is designed to detect even the smallest of issues that the machine could be facing or might face in the future. As a company policy, we always provide the best solutions, while maintaining complete transparency with the customer.
Apart from these contracts, we offer an option for a one time visit also depending on case to case to help attain the highest system running time within your budget.
Please email us at support@sdyn.in for opting for an Annual Maintenance Contracts or related services with details of your system.